It can. We suggest booking a Onsol Network Now! service. A tech will assess your computer remotely to perform your virus removal. If you prefer in-home service, that works for us. Just be aware that for very lengthy operations, your tech may start the process and walk you through the remaining steps.

Onsol Network’s Virus Removal service is different from antivirus software because it includes in-person assistance with computer virus removal. Antivirus software is designed to prevent viruses from getting onto your computer in the first place, while Onsol Network helps remove existing viruses from your system. Onsol Network’s Virus Removal service includes the installation of antivirus and antispyware software along with many other components.

A Virus Removal service with Onsol Network includes the following services: • Identifying the problem and troubleshooting for one affected computer • Performing a full system sweep for any viruses, spyware, or malware • Removal of any viruses, spyware, or malware • Repairing of any related issues with your Operating System • Installation of customer-supplied antivirus and antispyware software

Yes! Your technician will help you install customer-supplied antivirus and antispyware software.

If a technician finds out your issue is unrelated to a virus, malware, or spyware on your computer, you may have to pay extra charges for additional services, but you will be notified beforehand so it’s not a surprise.