That’s why we’re here! Some customers prefer to book a HelloTech Now! service. A tech will assess your computer remotely to either resolve the issue or to diagnose the problem. If your issue requires an in-home visit, we can schedule a follow-up service. Onsol Network Now! is a great value, immediate and available 24×7.

No, Onsol Network cannot replace your hard drive because we do not repair hardware. If your problem requires hard drive replacement, we can only diagnose the issue, not repair it.

Onsol Network can try to help, but sometimes repairing older computers is more costly than replacing the computer altogether. If your computer is more than 4-5 years old, consider your options. And if you need help setting up your new computer, Onsol Network is here to assist.

No, Onsol Network does not add memory to your computer. Adding memory requires access to the inside of your computer, and Onsol Network does not provide hardware support. If the problem you have requires additional memory, we can only diagnose the issue.

Onsol Network offers a comprehensive Computer Repair & Help service for our customers, and it includes the following: • Diagnosis and troubleshooting of a single issue • Instant support through Onsol Network NOW depending on the nature of your request